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As social beings, we communicate at any moment of our existence with both verbal and non-verbal cues. Each piece of communication (coming in and going out) passes through our internal “software”, our mind. The simplest communication process is illustrated as linear and goes through 4 key stages: coding – sending – receiving – decoding. However, it’s not at all that simple. There are so many variables that influence the smooth information processing between two subjects (Smith, 2007). -
Capacitatea de adaptare, ca și în natură, poate fi o chestiune de supraviețuire. Schimbarea nu este ușoară și necesită voința de a face acest lucru și o minte deschisă. Managerul cu mintea deschisă poate verifica realitatea și poate veni cu întrebări de genul: „În ce afacere mă aflu cu adevărat?” -
The Socratic Method is still used to this day in multiple arenas including education and therapy. Meanwhile offering a non-directive ‘listening ear’ and drawing out a relative stranger with open questions has always been an established part of the human experience: just consider a hairdresser. We quickly realise they use gentle questioning to build rapport and help you work out what you want: ‘How do you want it to look?’ ‘What's the plan?’ ‘How does it feel?’ ‘What are you doing this summer?’
